Everything you need to sell and support customers
Pindura brings your conversations, pipelines and automation into one place — so your team moves faster and never drops a customer.
Every channel, one conversation view
WhatsApp, Instagram, Messenger and Email land in a single shared inbox — with full customer context beside every chat.
Inbox
Saturday works perfectly...
Thank you!
We would like to buy it...
Perfect, see you tomorrow.
Sounds good, see you then!
Tatenda Moyo
via WhatsApp · +263771000001
Good morning! I would like to schedule a viewing for the Borrowdale property.
2:31 PM
Good morning Tatenda! Sure, we can arrange that. Are you available this Saturday at 10am?
2:30 PM
Saturday works perfectly. Please confirm the address.
2:32 PM
Great, you're booked in for Saturday at 10am. See you then!
2:33 PM
Tatenda Moyo
CustomerContact Info
✉ tatenda@example.com
📞 +263771000001
📍 Harare, Zimbabwe
📅 Created 06 Feb, 2026
Tags
Notes
Add a note...
Tatenda Moyo
via WhatsApp
Good morning! I would like to schedule a viewing for the Borrowdale property.
Good morning Tatenda! Sure, we can arrange that. Are you available this Saturday at 10am?
Saturday works perfectly. Please confirm the address.
Great, you're booked in for Saturday at 10am. See you then!
Turn conversations into closed deals
Every chat can become an opportunity. Drag deals across visual pipelines so nothing slips through the cracks.
- Drag-and-drop Kanban stages
- Deal value, owner and next step at a glance
- Create a deal straight from any conversation
New Lead
Tatenda Moyo
Borrowdale property
US$ 280
Nyasha Matutu
Office setup
US$ 320
Contacted
Ruth Chikombero
Website design
US$ 75
Sharon Maposa
Consultation
US$ 210
Negotiation
Blessing Dube
Branding project
US$ 150
Reply and follow up on autopilot
No-code workflows greet new customers, answer after hours and chase unpaid requests — 24/7, without lifting a finger.
- Welcome messages & after-hours auto-replies
- Follow-up sequences that never miss a lead
- Trigger actions on any event in the inbox
Workflows
Welcome Message
Send greeting when a new conversation starts
After Hours Auto Reply
Reply automatically after business hours
Follow-Up Reminder
Nudge leads who have gone quiet
Lead Qualification
Ask questions to qualify new leads
Your whole team, one shared inbox
Assign conversations, leave private notes and see who is online — so customers get answered fast and nobody double-replies.
- Assign and reassign in a click
- Internal notes only your team can see
- Live presence and per-agent workload
Team
Ruvimbo Chivasa
Admin
12
Online
Brian Moyo
Agent
26
Online
Sharon Maposa
Agent
18
Away
Tendai Mukuru
Agent
22
Online
Nyasha Matutu
Agent
16
Offline
Know what is working, at a glance
A live dashboard shows conversation volume, response times and team performance — per channel and per agent.
- Real-time conversation and channel metrics
- First-response and resolution times
- Performance breakdowns, right beside the chats
Today's overview
Last 7 daysNew conversations
32
+12% vs last week
Avg. first response
2m 14s
-38s vs last week
Conversations resolved
27
+8% vs last week
CSAT score
4.8 / 5
+0.2 vs last week
By channel
Ready to unify every conversation?
Connect your first channel and send your first reply in minutes — WhatsApp-first, no credit card required.